My UTI test kit is missing the QR code

All Scanwell UTI test kits manufactured after October 2019 should contain a QR code. The QR code is located inside the trifold on the left side. It is a square-shaped, black and white bar code. Please hover your phone over the QR code like you are taking a picture to start. If this doesn't work, please send us a message using the Contact form with a picture of the QR code. 

If your UTI test kit is missing the QR code, you will have the option to enter the Lot Number instead of scanning a QR code. If this doesn't work, please send us a message using the Contact form or email us at support@scanwellhealth.com with a picture of the Lot Number and Expiration Date.

Still need help? Contact Us Contact Us